The primary mission of health care professionals is the delivering of quality, effective health care to patients.
The past model was doctor-patient, but numerous intrusions to the model continue to appear, adding complexity and cost.
The latest of these, the badly-named Affordable Care Act of 2010, imposed a new heath care financing model. Compliance with the numerous mandates of the act are proving both difficult and expensive. Compliance puts many health care organizations – and patients – in a tremendous financial bind.
For now, the regulatory situation is what it is. In the meantime one of the most powerful tools for health care organizations to use in addressing operational problems is process improvement programs.
H-Lean – A Structured Methodology for Health Care
Productivity Prescriptions for Health Care: Patient Centric Process Improvement provides a structured program methodology for defining and implementing contemporary programs specifically designed for the unique requirements of health care organizations. We call this process H-Lean.
H-Lean is a concept, not a program, developed to guide health care organizations in their search for process improvement solutions.
The lessons learned, and a well-defined methodology generates greater opportunities to establish and implement successful systems.
Productivity Prescriptions for Health Care: Patient Centric Process Improvement breaks out of the conventional approaches to process improvement, simplifying it into core elements and prescriptions.
ACTION Problem Solving
Synthesizing the thinking techniques of TRIZ, Lateral Thinking, Critical Thinking, DATT, and Effective Thinking, authors Wayne Staley and Jon Bingol have created a unique problem solving methodology labeled ACTION.
The authors correlated and reduced the multiple process improvement methods of the Toyota Production System, Lean Six/Sigma, and the Theory of Constraints into core concepts, forming the productivity prescriptions.
To the practitioners of Lean methodologies, health care is a special calling. Nothing parallels the heart-breaking experience of watching life fade while working frantically to preserve it.
Yet the thought that process improvement could potentially be used to make life-saving tools and methods LESS accessible, is both repugnant and immoral.
First, Do No Harm
The authors have created a special symbol as a constant reminder, that Life Trumps Efficiency:
There is no doubt that the implementation of continuous productivity improvement programs are required for future health care sustainability, with both efficiency and quality of care being the required co-joined twins for success.
Published: December 2014
Paperback – 158 pages. Ships to US addresses only
Wayne's consulting company Affinity Systems LLC has managed numerous business strategy, Enterprise Resource Planning (ERP), and process improvement projects (VMP) in manufacturing, government, distribution, and convention management.
He has developed training materials for ERP, Supply-Chain Management, Strategy, and Process Improvement. His specialties include systems assessment, software selection and installation, and process improvement. Through his website CompetitiveAmerica.us, Wayne continues to advocate for American industry.
To contact Wayne, click here.